Shipping & Returns
We ship directly in New Zealand, Australia, Belgium, Canada, France, Ireland, Luxembourg, the UK and the US. You are currently viewing our New Zealand site. To ship to another country please select this in the drop-down on the main menu. For information about where to buy Antipodes in other countries please visit our Where to Buy page.
|Shipping Cost||Estimated Delivery|
|New Zealand (NZD)||Free shipping on all orders over $16.||Orders are sent via tracked courier. Estimated delivery time is 2–5 business days (rural deliveries may take an additional 24 hours).|
|New Zealand (NZD)||$5 Standard shipping on orders under $16.||Orders are sent via tracked courier. Estimated delivery time is 2–5 business days (rural deliveries may take an additional 24 hours).|
PLEASE NOTE: Due to Covid-19, we are experiencing slightly longer than usual delivery time-frames.
We are happy to make a full refund to you in the unlikely event that your Antipodes product purchased from this website is proven to be faulty. To make a return and claim a full refund (less any shipping costs), please email this form to firstname.lastname@example.org and pack the item(s) to be returned along with a copy of the form. You will be advised the return address to send the faulty items to.
Once the faulty product has been received we will process your refund to the payment method originally used for your purchase. Shipping costs are not refundable.
Please note that for hygiene reasons we are unable to offer product refunds or exchanges for any other reason. We are also unable to accept returns for any reason if the original purchase not made on this website. In that case please contact the retailer directly.