
Why does our skin become red, sensitive, and itchy?
Many people struggle with skin that feels irritated, inflamed, or itchy. These issues often come from both external and internal factors that disrupt the skin’s balance. Let’s break down what causes skin sensitivity and how to soothe it.
External factors
The environment plays a big role in skin irritation. Harsh weather, allergens, and even certain skincare products can trigger the release of Substance P, a chemical that causes inflammation. This, in turn, activates mast cells, which release histamine – the culprit behind itching, redness, and discomfort. When you scratch irritated skin, it can make the sensitivity even worse.

The skin’s microbiome: a hidden factor
A lesser-known cause of skin irritation is an imbalanced microbiome. Your skin has a natural ecosystem of bacteria that help maintain its health – almost like cows grazing in a field, clearing away old skin cells and keeping hydration levels balanced.
However, when these bacteria cluster too much in one area, they can cause inflammation, leading to redness, acne, and blemishes. Keeping your microbiome balanced is key to healthier, calmer skin.
Using gentle, microbiome-friendly skincare can help restore balance and reduce irritation. Our specially formulated probiotic skincare products are backed by science and trusted by people worldwide to help with rosacea, acne, and general redness.

Discover our anti-redness skincare set →

Internal factors
Hormonal changes – especially the natural decline of oestrogen – also affect skin sensitivity.
Around your 40s, but sometimes much earlier, oestrogen levels start to drop in a phase called perimenopause (the stage before menopause). As oestrogen regulates many of the skin’s functions, a decline will often make skin:
- More sensitive and easily irritated
- Prone to dehydration
- More likely to develop blemishes and redness
While skincare can’t replace lost oestrogen, the right products can soothe, hydrate and balance sensitive, changing skin.


*In-vivo trial results from 3500 applications % of participants who agree with the statement. **Independent Laboratory Study (Eurofins, 2024)
A silky, cooling moisturiser for perimenopausal skin
Jasmine Flower Menopause Facial Cream is unashamedly formulated to provide refuge from the skin concerns that go hand in hand with oestrogen decline. This dermatologically approved day cream targets:
- Redness and sensitivity
- Severe dehydration
- Hormonal blemishes
- Signs of ageing
Powerful natural ingredients
- Organic oat extract – or ‘avenanthramides’, are scientifically proven to calm redness and irritation at its source – by targeting the mast cells that cause inflammation.
- New Zealand mānuka honey –a natural wonder ingredient with antibacterial and anti-inflammatory properties. It is also a natural humectant, which means it draws water into the skin for intense hydration.
- Plant hyaluronic acid – provides intense hydration to soothe, plump and calm dehydrated skin.
- Chamomile & fermented jasmine peptides – help smooth fine lines and wrinkles.
- New Zealand avocado oil & kiwi seed oil – boost collagen
This certified vegetarian and dermatologically approved cream is a blissful, luxurious addition to your daily skincare routine.
Note: This is not a hormone cream.
Our sensitive skin & anti-redness regime
Clear impurities whilst calming redness with this nourishing, dermatologically tested cleanser.
redness & sensitivity
Treat irritation whilst immersing skin in soothing hydration with this world-class Kalibiome probiotic face mask.
redness & dehydrated skin
Silky, cooling skincare from perimenopause onwards.
redness & sensitivity
Maintain a healthy, balanced microbiome with this soothing and hydrating Kalibiome probiotic night cream.
redness & dehydrated skin